Balance issue detected

Minor incident Web Apps ZACR Portal ( DNS Portal (
2020-01-21 09:22 UTC · 2 days, 1 hour, 33 minutes, 58 seconds



All issues with the API are resolved, we will continue monitoring for the next few hours. A priority connection has been afforded to us, we should not be affected by this going forward.

January 23, 2020 · 10:56 UTC

Upstream provider API issues are recurring, our team is investigating with them. EFT TopUp payments may take a while to reflect on ZACR and DNS accounts

January 22, 2020 · 12:10 UTC

Issue is resolved with our upstream provider. Our team is monitoring.

January 22, 2020 · 08:44 UTC

We are aware of an issue with our Billing API and Sage with delayed balance updates from transactions. Our dev team is working on a solution.

January 21, 2020 · 09:28 UTC

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