Balance issue detected
Minor incident
Web Apps
ZARC Portal (portal.registry.net.za)
DNS Portal (portal.dns.business)
2020-01-21 09:22 UTC
· 2 days, 1 hour, 33 minutes
Updates
Resolved
November 4, 2021 · 15:24 UTC
All issues with the API are resolved, we will continue monitoring for the next few hours. A priority connection has been afforded to us, we should not be affected by this going forward.
Monitoring
November 4, 2021 · 15:24 UTC
Upstream provider API issues are recurring, our team is investigating with them. EFT TopUp payments may take a while to reflect on ZACR and DNS accounts
Monitoring
November 4, 2021 · 15:24 UTC
Issue is resolved with our upstream provider. Our team is monitoring.
Issue
November 4, 2021 · 15:24 UTC
We are aware of an issue with our Billing API and Sage with delayed balance updates from transactions. Our dev team is working on a solution.
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